When customers send us their artwork for plastic cards, unlike other plastic card printing companies, we check the artwork to ensure it is to the correct specification and that it will print ok.
If the customers artwork isn’t to the correct specification we either tell the customer this and ask them to send it to the correct specification or if we are able to fix the artwork, we do so free of charge, but we also advise the customer of this – just so they know.
Obviously, it takes time and resources for us to fix customers artwork, please see our artwork specifications